Position: Membership Development Manager

Reports To: Executive Director

Exempt Status: Exempt

Location: Hybrid - Sarasota Home Office & Remote – Local Applicants Only

Salary Range: $50,000 to $55,000/annually + Commission Structure = Total Possible Compensation of $70,000+/annually

Organization Information: The Florida Swimming Pool Association is a trade association for the swimming pool industry with 700+ member companies in 14 active chapters. FSPA provides educational courses for industry professionals, produces an annual industry trade show, and acts as the consumer resource for finding professionals in the swimming pool industry. The association provides government relations representation on behalf of its members to the Florida Building Commission and the Construction Industry Licensing Board as well as other legislative bodies that regulate the swimming pool industry in Florida such as the Department of Health and local building departments.

Job Summary: FSPA is seeking a professional to generate revenue through new membership, advertising and sponsorship sales. This position views all activities of FSPA through a holistic perspective and represents them to current and prospective members from an overall engagement standpoint. This role requires coordinating membership maintenance and retention with the team, while pursuing new revenue growth.

This position will work with the Executive Director to strategize for membership development, identify prospects, create budgets, communicate goals, interact with the Board of Directors and Chapters, provide progress reports and grow membership, advertising and sponsorship revenue. They will view membership interests from a comprehensive approach that benefit the member and the organization.

Essential Duties and Responsibilities:

• Provide exceptional customer service to members
• Generate all reporting of membership status to appropriate parties; maintain mailing lists
• Maintain a list of prospective FSPA members and assist with recruitment of potential members by entering new prospect profiles from various resources into database
• Reach revenue goals on new membership, sponsorships and advertising with each budget cycle
• Manage membership onboarding program
• Manage volunteer FSPA Ambassador Program
• Assist members in utilizing benefits
• Assist in identifying and developing new member programs and services
• Oversee trade show attendee registration system reconciliation with member database
• Attend association and association chapter member meetings, events and programs as required
• Maintain knowledge of FSPA goals, government relations objectives, services and benefits, education and tradeshow events provided by the organization
• Collaborate with team on retention planning and membership benefits administration
• Handle appropriate administrative duties for the department to include following up with communications to members, including generating and sending individual invoices as needed
• Manage and provide guidance to membership administrative support staff
• Manage and collaborate with Membership Committee that is comprised of Board of Directors members
• Other duties as assigned

Benefits:

This position is eligible for full benefits, which include a technology package, paid time off, paid holidays, employer paid health insurance, a health savings account, low cost dental and vision insurance, 401(k) retirement plan with company match, short term and long term disability insurance and an accidental death and life insurance plan.

FSPA is an equal opportunity employer and does not discriminate or make employment decisions based on race, color, religion, biological sex, national origin, age, disability, marital status, sexual orientation, gender identification, pregnancy, veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Sarasota, FL 34240: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 4 years (Required)
• Nonprofit: 2 years (Required)

Work Location:

• Hybrid remote in Sarasota, FL 34240

Required Competencies and Experience:

• Bachelor’s degree
• Four years of experience in sales or business development
• Two years of experience with a 501c6 membership association or other nonprofit category
• Ability to work independently
• Ability to prospect/cold call new businesses
• Excellent communications skills with a customer service focus
• Ability to work with a team and build relationships
• Proficient in Microsoft Office suite
• Experience in a CRM database required, Personify/MemberClicks experience highly desirable
• Ability to travel within the state of Florida (average of 20%); with occasional work evenings and weekends
• Understand and uphold FSPA’s code of ethics and mission of advancing Florida’s swimming pool industry.

About Florida Swimming Pool Association

The Florida Swimming Pool Association serves as the coordinating organization for 16 local FSPA Chapters. FSPA provides government relations representation on behalf of its members to the Florida Building Commission and the Construction Industry Licensing Board as well as other legislative bodies that regulate the swimming pool industry in Florida such as the Department of Health. The Association provides educational courses for industry professionals, produces an annual industry trade show, and acts as the consumer resource for finding reliable professionals in the swimming pool industry. Mission: Advancing Florida’s swimming pool industry.

Connections working at Florida Swimming Pool Association